Shared use of a device running Dynamics 365 for Outlook is not supported.More information: Help & Training: Set personal options that affect tracking and synchronization between Dynamics 365 and Outlook or Exchange Help & Training: Set address book options in Microsoft Dynamics 365 for Outlook For upgrade information, see Upgrade to Microsoft Dynamics 365 for Outlook.
After you install Dynamics 365 for Outlook, you have to set some options so that users can send and receive email from Dynamics 365 for Outlook and to specify what data is synchronized.
Users who log on locally to a device that has Microsoft Dynamics 365 for Outlook installed can potentially access Dynamics 365 data stored locally.
Sometimes you have duplicates in your Contacts folder.
Duplicates can get created when you import a bunch of new contacts into Outlook, and you have existing contacts with the same name or email address.
You can install Dynamics 365 for Outlook with offline capability.
A user who has this capability installed can access Microsoft Dynamics 365 data when they are not connected to the LAN.Before you and your users install Dynamics 365 for Outlook, be sure to have completed your desired customizations.In particular, for best performance, you should ensure that you enable only the minimum required entities and views for offline use in Dynamics 365 for Outlook.You have two options to resolve duplicate contacts in the Duplicate Contact Detected dialog box: Add a duplicate as a new contact The new contact will be added to your Contacts folder.For example, if you create a contact with the name Judy Lew, and you already have a contact with that name in your Contacts folder, you will have two contacts named Judy Lew.This copy can be used if you need to revert to the information in the original contact.