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I have never had any conduct with or even heard of air G before this incident.
It should be noted that unsolicited text messaging and unsolicited subscriptions to premium mobile services may be a violation of Australian law. Please ensure that my mobile number is permanently unsubscribed from this and any other of your services and that I am not charged for this service. If I have already been charged for this service I demand a refund of any charges in full. Please respond within five (5) working days confirming this email, the reversal of any charges and my removal from your service.
Bigpond tell me that they are not responsible for this. It came on my work mobile phone so I'm doubly pissed, I'll have some explaining to do. [update 1]My boss tried unsubscribing but it didn't come up as subscribed on his phone. yeah i just spoke to hellstra and they gave me this number for Gamers chat it is 1800235437 so i am currently on hold trying to get unsubscribed adn a refund to my phone. (hopefully) Will update soon Thanks guys at least I now know theres a problem and I'm not alone. So i suggest that anyone else ring the Toll fre number and STOP your subscription. Looking at the company bill I was charged for gamers chat once a day for seven days, from the 12th to 18th of August at around pm each time. The only time I've submitted my or my boss' numbers online is when signing up to download Mail for Exchange from Nokia.
Maybe this airg thing latched onto the company's phone account and when I unsubscribed my work phone it took care of all of our phones? Now that I check yes I've been paying sometimes twice a day on my last bill. The boss didn't have any charges on that bill, maybe it'll show up on this month's bill? Since some of you also have work mobiles I guess you've done the same?
" 'But just click option unsubscribe'Then it throws up the error, 'You are already signed in on another device'/Facepalm Was on the phone again (just hang up) to level 2 support wireless and data, and some American woman tells me that i will no longer be receiving charges for this service that i never asked for! BUT I TURN OFF BILLING FOR DAYS I DON'T WORK – GOTTA SAVE THE DOSH! WHEN I WENT TO UNSUBSCRIBE, IT SAID I'M NOT SUBSCRIBED DO I WANT TO TURN IT ON? IT TOOK ME 30 MINUTES WITH TELSTRA REPS TO FIND OUT, AND THEY STILL COULDN'T TELL ME. I also tried calling the 1800 number but it hangs up on me. If i want a refund I have to email all my info to the air G support email [email protected] that I'm with Telstra, but I sure would love to know what the real story is here.
I also called Telstra and I need to send them a fax with my companies letter head and the problem because I dont know the password for the account (Work phone) They said they will respond in 30 minutes but still no call. Go to the fashion section of the Big Pond page and try to unsubscribe to Divas Chat... It seems odd that so many people would start getting charged without signing up or knowing otherwise. Even though it's not the cheapest cam site, there are credit auctions which help you get much MUCH better value for money is new to me, it's pretty cheap for an adult chat site, but I couldn't create a user without buying credits. WE ORGANIZE ESTATE SALES & OFFER FREE APPRAISALS For info please contact Gerry 514-439-7221 or...Just remember everyone you need to carefully and calmly explain the problem and that you want to disbute it. TELSTRA & BIGPOND(SCUM) ARE SUCH MUPPETS & FRUIT LOOPS!! I received this SMS as well and telstra basically said too bad, unsubscribe yourself. How would this company get a list of Telstra business mobiles to sign up to their premium SMS service? Just submitted my complaint to I just spoke to Telstra too.Plus if you've not yet got it on your bill you'll need to wait, the operators can only help when you've recieved it on paper. I have been on the phone with Telstra yesterday afternoon, and jumped through the hoops on their scripted help page, he keeps saying 'click options unsubscribe.'"Well i cant because im not subscribed! Both of us have never used the Telsta WAP side of things, and my work phone sites in a pocket in my tool bag all day? I ACTUALLY USE DIVA CHAT, IT'S FUN AT WORK WHEN I'M BORED SH*TLESS. I HAVEN'T WORKED THE PAST 4 DAYS AND I THOUGHT I MADE A BLUE WHEN I GOT THIS MESSAGE. I have this sms as well however when i try to click on Games on the Telstra Wap page i get handset not capable. Apparently you can unsubscribe by SMSThey told me SMS STOPGAMERS to 137663 or SMS STOPDIVAS to 137663 that will take you to some kind of page where you click unsubscribe.yep i just got this txt message, i suggest that you check your phone bill ASAP as i have and i have been getting charged the .95C for the last 3weeks . Mobiles handballed it to Bigpond who didn't know what it was and said it had nothing to do with them. I sat on hold for 30 mins listening to some crap music, i finally got on to an American operator, and she assures me that from this time on i will no longer be charged any more fees, SHe had no idea how or why i was getting charged.