This workshop is for you to learn to read the cultural map Workshop Location: To register your interest or make further emquiries phone: 8741 5689 or email: [email protected] What is cultural competence?Cultural competence is the ability to interact effectively with people across different cultures.
It has four components: * Awareness of one’s own cultural worldview (assumptions, biases) * A positive attitude towards cultural differences * Knowledge of different cultural practices and worldviews * Cross-cultural communication skills What is cultural competence?
Culturally competent care providers provide the best possible care for their clients and work in the most productive way with all their colleagues due to increased communication awareness and appreciation.
Cultural diversity in your workforce is a significant asset to an organisation.
A culturally diverse workforce assists an organisation to achieve cultural safety for service users. An organisation wanting to move with the reality that Australia is an increasingly culturally diverse nation will need to be prepared to engage in cross-cultural dialogue and to change culturally, as much as it is trying to influence others culturally.
We also embed our cultural view in the way we try to shape the world, through formal and informal education, law, policy, workplace culture and more.
Services often jump straight into service adaptations based on the visible parts of culture – those things that are expressed through behaviour, such as language, food, dress and the expression of cultural celebrations.
Community care practitioners need to develop a broad repertoire of skills, knowledge, attitudes, perspectives and practices which they can use to enhance their cultural competence and direct their relationships with clients and colleagues.
Benefits of a culturally competent workforce Lack of cultural competence impacts on both clients and staff. Staff need to recognise the beliefs and values that affect our decisions and take account of them when working with a client.
Cultural competence begins with the recognition that we are all born, raised and living in social, educational and organisational cultures.